At Pandawa88, your privacy is our priority. This document clearly explains how we collect, use, store, and protect your personal data every time you use our platform.
Last Updated: 1 January 2026All data transmitted between your device and pandawa88 servers is protected by military-grade 256-bit SSL encryption — the same standard used by leading banking institutions.
Pandawa88 has never and will never sell, rent or transfer your personal data to any third party for marketing purposes without your explicit consent.
Your data is stored in data centres that are physically and digitally secured with restricted access, 24/7 monitoring, and automatic backup systems to ensure service continuity.
You have the full right to access, correct, or request deletion of your personal data at any time through your account settings or by contacting our support team.
We use cookies solely to enhance your browsing experience. You can manage your cookie preferences through your browser settings at any time without affecting your account.
Pandawa88's Privacy Policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and globally recognised international data protection standards.
Welcome to the pandawa88 Privacy Policy page. This document outlines our commitment to protecting your personal data as a registered member of our platform. We understand that your trust is the most valuable asset we must safeguard, and we take every aspect of privacy seriously in relation to your use of the pandawa88 platform.
By using the Pandawa88 platform, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform and contact our support team for further assistance.
This Privacy Policy applies to all users who access the official Pandawa88 website, the Pandawa88 mobile app, and all related services provided by us. This includes but is not limited to the account registration process, fund deposits and withdrawals, sports betting activities, live casino games, online slots, and any communications between you and the Pandawa88 support team.
As a responsible platform operating in Malaysia, pandawa88 complies with the Personal Data Protection Act 2010 (PDPA) and all related regulations. We appoint a Data Protection Officer responsible for ensuring that all personal data processing is carried out in accordance with applicable legal provisions.
Pandawa88 acts as the data controller for the personal information you provide to us. This means we determine the purpose and manner in which your data is processed, and we are fully responsible for its security.
We collect your personal data through two main methods — information you provide directly while using our platform, and information collected automatically through standard tracking technologies.
Information You Provide Directly:
Automatically Collected Information:
All KYC documents you submit are stored in encrypted format and are only accessible by authorised personnel strictly for identity verification purposes.
| Data Type | Primary Purpose | Retention Period |
|---|---|---|
| Identity Information | KYC & Account Verification | 7 years after account closure |
| Financial Information | Transaction processing | 7 years for financial records |
| Activity Data | Service improvement | 2 years from the date of activity |
| Technical Logs | Security & Troubleshooting | 90 rolling days |
| Communication Records | Customer Support | 3 years from the date of interaction |
Your personal data is used solely for legitimate and transparent purposes. Pandawa88 will not use your data for any purpose beyond what is stated in this policy without first obtaining your additional consent.
We use aggregated, non-personally identifiable data analytics to understand overall platform usage patterns. This helps us improve service quality, develop useful new features, and ensure a smoother gaming experience for all Pandawa88 members.
Pandawa88 does not sell, rent or disclose your personal data to third parties for marketing purposes. However, there are limited situations where we need to share certain information with trusted parties in order to deliver our services to you.
Parties that may receive your data:
All third parties working with pandawa88 are required to sign strict data protection agreements. They are only permitted to process your data for agreed purposes and must adhere to security standards equivalent to our own.
Important: pandawa88 will never ask for your account password via email, Telegram or any other communication channel. If you receive such a request, please report it to our security team immediately.
Pandawa88 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration or destruction. Our approach to data security is multi-layered and continuously updated against the latest cyber threats.
While we take all reasonable measures to protect your data, no system can be guaranteed 100% secure. In the event of any security incident involving your personal data, pandawa88 will notify you within 72 hours as required by applicable law.
Pandawa88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. They help us recognise you on subsequent visits and tailor content to your preferences.
Types of cookies we use:
You can control and manage cookies through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality of some parts of the Pandawa88 platform, particularly features that require a persistent login session.
As a pandawa88 member and as a data subject under the Personal Data Protection Act 2010, you have the following rights regarding the personal data we hold about you:
To exercise any of the above rights, please contact our data protection team via live chat or email. We will process your request within the timeframe required by law and at no charge, except in cases of excessive or unreasonable requests.
Pandawa88 retains your personal data for as long as your account is active and for the required period following account closure to fulfil applicable legal, regulatory, tax and accounting obligations. Specific retention periods for each data category are determined based on legal requirements and our operational needs.
Financial and transaction records are retained for seven (7) years following account closure in accordance with Malaysia's tax and anti-money laundering legal requirements. Game activity data is retained for two (2) years for dispute resolution and audit purposes. Technical and security logs are retained on a rolling 90-day basis.
Once the defined retention period has elapsed, your personal data will be securely deleted or anonymised in accordance with our approved data deletion procedures. Anonymised data cannot be re-linked to you and may be retained for aggregate analytics purposes.
The pandawa88 platform is exclusively for adult users aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18. Our rigorous age verification process ensures that only eligible users can register and use our platform.
Warning: If we discover that personal data of an underage minor has been collected without our knowledge, we will take immediate action to delete that data and terminate the relevant account. Parents or guardians who become aware that their child has registered an account on pandawa88 are requested to contact us immediately.
Pandawa88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improvements in how we handle personal data. Any material amendments will be communicated to you via in-platform notification or email at least 14 days before the changes take effect.
The "Last Updated" date at the top of this page will be revised whenever changes are made to this policy. We encourage you to review this page periodically to stay informed about how we protect your information. Continued use of the pandawa88 platform following the publication of any amendments constitutes your acceptance of the updated policy.
If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal data, the pandawa88 Data Protection Officer team is ready to assist you.
For privacy and data protection enquiries, contact us at: [email protected]
We are committed to responding to all privacy-related enquiries within 5 business days. For more complex cases requiring in-depth investigation, we will reach out to you within 21 business days as required by applicable law. Your trust is our responsibility — and we will never take the confidence you place in us lightly.
Pandawa88 prioritises your security and privacy at every step. Register an account today and enjoy a safe wagering experience alongside more than 500,000 members across Malaysia.